You sell.
It collects.
Machinal's cashier agent takes every order on WhatsApp, from your status, your DMs or your live. It asks for the Mobile Money deposit, verifies each payment on its own and briefs your courier. Day and night.
How it works
From order to cash,
without leaving the sale.
Four steps that run on their own, during the live, after closing, while you sleep. You only step in when a decision is truly yours to make.
Order
A client writes on WhatsApp. The agent confirms the item and the price, then creates the order in their language.
Deposit
It asks for a Mobile Money deposit to lock the order. No deposit, no courier: the item goes back on sale.
Verified
Each payment is checked with the operator and matched to its order, even without a reference. Fake receipts don't pass.
Delivered
It collects the client's location, briefs your courier, then asks for the balance and confirms it the same way.
And every morning at 8:00: your cash, already counted, on WhatsApp.
What it does
Everything between the DM
and the cash.
Four abilities, one employee. Each one runs on its own and leaves a trace you can audit.
Order desk
Every message becomes an order.
From statuses, DMs or lives: the agent confirms the item and the price in the client's language, then records a clean order.
Chantal K.
online
Muraho! Nshaka kanzu itukura, size M
“I want the red dress, size M”
19:42
Red dress · size M · 25,000 RWF
19:42
Mobile Money deposit
The deposit that ends ghosts.
The agent asks for a deposit to lock the order and holds the item. No deposit: back on sale.
Deposit · ORD-2043
10,000 RWF
Item held for Chantal
MoMo · 10,000 RWF
Ref · ORD-2043
Waiting for MoMo…
Deposit received · verified with the operator
Operator verification
Screenshots can't fool it.
Each incoming payment is checked with the operator and matched to its order, even without a reference.
+10,000 RWF
No referenceOpen orders
VERIFIED · ORD-2043
Morning report
Your cash, already counted.
Every morning at 8:00 on WhatsApp: collected, delivered, ghosts avoided. Every action is logged.
Cash report · 08:00
0
RWF collected this week
Orders delivered · 6 of 7
Ghosts avoided · 3
The problem, measured
Ghost customers are not fate.
Documented figures from WhatsApp commerce across Africa. Our Kigali and Kinshasa pilots will publish their own numbers as they conclude.
30–40%
of deliveries fail without a deposit
Refused parcels and vanished buyers are the top cost of selling online
−40%
delivery failures when a deposit confirms the order
The agent asks for it politely, every time, without you thinking about it
50/day
manual checks for a shop at 50 orders a day
The agent verifies with the operator in seconds. A screenshot can't fool it
Pricing
Pay only when money comes in.
Machinal bills in USD. Local equivalents are indicative.
Cashier agent
Launch price$5/mo
≈ 7,000 RWF · no setup fee
- Unlimited orders, deposits and verifications
- Replies in Kinyarwanda, French & English
- Courier briefed, balance chased on its own
- Your day's cash every morning at 8:00
- Approved replies only. It never improvises
- A human who answers, fast
Discovery
Pay on results1% of collected
No subscription, no risk
- Every feature, no limits
- You pay only on money actually collected
- Switch to the flat plan whenever it wins
Our commitments
The risk stays on our side.
Your money, your account
Payments land on your own MoMo account. Machinal never holds your money. Ever.
It never improvises
Every reply comes from a catalog you approved. The moment a conversation leaves the script, a human takes over.
Measurable from week one
Orders saved, ghosts avoided, hours returned: the numbers are in your daily report, not in our slides.
Your 20 minutes are free.
Your lost hours aren't.
From diagnostic to first result in 7 days. Fixed price, agreed upfront.